ABOUT

Almaty natives, running
concierge for expats since 2022.

We started because we got tired of watching friends get overcharged on apartments, given the wrong bank, and miss their migration registration. So we just did it for them. Then word got out.

THE STORY

Why this exists.

In late 2021, three friends from MIT moved to Almaty in the same month. None of them had been before. By week two, two of them had been quoted apartments at twice the local rate, one had his bank card frozen because the bank didn't understand his passport country, and all three had quietly missed the 5-day migration registration deadline.

Kevin spent that week firefighting for them. By the end of it he had a system. Who to call at which bank, which neighborhoods to avoid, the exact clerk at the CON who'd move things along. The next month, two more friends asked. By February 2022, it was a business.

Three years and 240+ moves later, the system is still the same, just sharper. We work with founders cutting checks from Y Combinator, remote engineers tired of Bali, families with school-age kids, and the occasional digital nomad who decided Almaty hits different. The brief stays small: take the friction out, give a fixed quote, don't bullshit anyone.

240+
Expats settled
3.4 years
In business
47 days
Avg. full-settle turnaround
92%
Stayed past year one
HOW WE WORK

Four things we don't bend on.

01

Local, not loud

Our operators were born here. We don't bring in foreigners to play local. You're working with people whose family has been in Almaty for three generations.

02

Fixed quotes

Whatever we quote, that's what you pay. No "oh actually that's an add-on" mid-project. If scope grows, we tell you before we start.

03

One thread

You get a single Telegram chat with one operator. Not a ticket queue, not a forwarded email chain. The person who scoped your move is the person solving your plumber problem.

04

We say no

If you want a luxury flat for backpacker money, we'll tell you it doesn't exist. We'd rather lose a client at the brief than disappoint them at the keys.

TEAM

People who pick up.

Four operators. No call centers, no offshore overflow. The person you write to is the person doing the work.

Kevin Y.
Founder

Born in Almaty, MIT-educated, came back in 2018 after eight years in NYC. Started kevin.kz after helping the fifth friend in a row navigate a Halyk account opening.

Aliya B.
Head of Operations

Ex-Big Four auditor. Knows tax codes, lease law, and exactly which clerk at which CON to ask for. Runs our visa, registration, and business setup workflows.

Daulet K.
Apartments Lead

Native Almatinets, former real estate agent who got tired of the bait-and-switch listings. Sees about 80 units a month so you don't have to see any bad ones.

Madina S.
Concierge

Speaks five languages including Turkish and Mandarin. Handles the catch-all: schools, doctors, gifts, weekend ski trips, the dentist who'll see you tomorrow.

IN PRESS

Quietly written about.

We don't do PR. People we've helped sometimes do.

  • The Steppe · “The fixers behind the new Almaty wave.”
  • Forbes Kazakhstan · “Quiet operators rebuilding the relocation playbook.”
  • Y Combinator alumni list · “Easily the best money a founder will spend on the move.”
  • Nomad Letters · “Almaty went from impossible to easy because of these people.”
CAREERS

Want to work with us?

We hire one operator a year, slowly, by referral. If you're from Almaty and you love this kind of work, send a note.

Send a note →
YOUR MOVE

Skip the chaos.
Land already settled.

Free intro call. No commitment. We'll tell you honestly what kind of help your move actually needs.